As the online shopping gathers pace, SketchIT has ramped up customer service levels to support households across the USA by empowering its support center with advanced email, phone and knowledgebase call center tools from Sanework Technologies. Using the customer interaction management (CIM) products, the SketchIT call center, which is run by outsourced customer management and CRM technology specialist, is ensuring consistent information is provided across all communication channels, benefiting first call resolution and providing rapid responses to all incoming enquiries.

About Sanework Technologies:
Sanework Technologies is an organization that is built on a strong foundation of trust. Founded in 200, Sanework Technologies has helped businesses large and small achieve their maximum potential by providing customized technology solutions to meet their needs. Combining unparalleled experience with the technical competencies, we have been providing bespoke services to our global clients that can help them becoming the high performing companies in their industries. Sanework offers cutting-edge solutions and services, enabled by stringent quality standards, exceptional resource capabilities and a consistent record of delivering solutions to customers, on time and on budget, every time. We offer end to end solutions for Custom Web Application Development, Online Marketing, ERP, CRM, Enterprise Project Management, Business Intelligence, Knowledge Management, Enterprise Integration, eCommerce, SCM, Outsourcing. It’s our Quest for Quality that separates us from the other companies of the same genre and makes us unique.